top of page
Anti-Discrimination Policy

Our Commitment to Discrimination

Fast UK Parcel is committed to eliminating unlawful discrimination and promoting equality and diversity in our own policies, practices and procedures and in influencing others to do the same in our dealings with Independent Contractors, clients, employees, and third parties.

We aim to treat everyone equally and with the same attention, courtesy and respect regardless of their age, disability, gender, marital status, race, racial group, colour, ethnic or national origin, nationality, religion, belief or sexual orientation.

We are committed to complying in both letter and spirit with all anti-discrimination legislation and associated codes of practice in force either now or in the future.



Unlawful Grounds for Discrimination

Discrimination on any of the following grounds is unlawful:

  • age (in respect of employment matters only)

  • race, racial group, colour, ethnic or national origins;

  • gender, pregnancy, or marital status;

  • disability;

  • sexual orientation;

  • Political belief’

  • religion or belief:


Forms of Discrimination

The following are the kinds of discrimination, which are against the Fast UK Parcel policy:

(a) Direct discrimination, where a person is treated less favourably on the basis of a ground which is unlawful;

(b) Indirect discrimination, where a provision, criterion or practice which seems to be lawful would create a significant disadvantage for a substantial number of one group of persons compared with other persons on the basis of an unlawful ground unless that provision, criterion, or practise is objectively justified by a legitimate aim and the means of achieving that aim are appropriate and necessary;

(c) Victimisation, where someone is treated less favourably than others because he or she has taken action in respect of discrimination on unlawful grounds;

(d) Harassment, when unwanted conduct related to any unlawful ground takes place with the purpose or effect of creating an intimidating, hostile, degrading, humiliating, or offensive environment for any person. This is not limited to physical acts and may include verbal and non-verbal communications and gestures.




Employment and Training

At Fast UK Parcel, we will treat all Independent Contractors, staff and job applicants equally and fairly and not discriminate unlawfully against them. We will ensure, for example, that arrangements for recruitment and selection, terms and conditions of, access to training opportunities, access to and transfers. Any other SLA related activities do not constitute unlawful discrimination against any person or group of persons.




We recognize the value of a diverse workforce and will take steps to ensure that:

we recruit from the widest pool of qualified candidates possible;

opportunities are open and accessible to all on the basis of their individual qualities and personal merit;

selection criteria and processes do not discriminate unjustifiably on any of the unlawful grounds other than where we are exercising permitted positive action;

all recruitment agencies acting for the Fast Parcel are aware of this policy and act in accordance with it.


Conditions of service

We will treat all independent contractors and staff equally and endeavour to create and maintain a working environment that is free from discrimination and harassment and which respects, wherever possible, the differing backgrounds and beliefs of Independent contractors and staff. Terms and conditions of service for independent contractors and staff will comply with anti-discrimination legislation.


Independent Contractors, Suppliers, Agents, and Third Parties

Any decisions regarding the suitability of suppliers and contractors, agents, or other third parties to provide goods or services to our clients or us will be made according to this policy and not on any unlawful grounds. All suppliers, Independent contractors, agents, or other third parties instructed by Fast Parcel, whether for itself or on behalf of clients, will be made aware of this policy and the need to adhere to it. Failure of any supplier, contractor, agent, or other third party or of any of its staff to adhere to the principles set out in this policy or to carry out any discrimination on unlawful grounds will be investigated, and appropriate action is taken, which may include immediate termination of our relationship with them.



We are free to decide whether to accept instructions from any particular client. Still, any refusal to act or decision to terminate our services will not be based upon any unlawful grounds. We will not accept instructions from clients who contravene this policy. Where we are required by anti-discrimination legislation to do so and where it is reasonable, we will make adjustments to our own working practices to accommodate the needs of any person falling under the appropriate anti-discrimination legislation. We will advise all clients of this policy on taking instructions from them. Where tenants or occupiers make requests under anti-discrimination legislation, we will advise clients regarding the reasonableness of these requests; and where the client chooses not to comply with the request, and we believe that non-compliance to be unlawful, we will make our position clear to all parties in writing and reconsider whether to terminate our services.


Promoting Equality and Diversity

Just as we are committed to anti-discriminatory practices within our organisation, we are also committed to promoting equality and anti-discrimination in areas in which we have influence. All Independent Contractors and staff will be informed of this policy and will be provided with training appropriate to their needs and responsibilities. All those who act on our behalf will be informed of this policy and will be expected to act in accordance with it when conducting business on our behalf. In all our dealings, including those with tenants, suppliers, contractors and recruitment agencies, we will seek to promote the principles set out in this policy.


Implementing the Policy


Ultimate responsibility for implementing the policy rests with Fast UK Parcel. All our independent contractors, staff are expected to be aware and take notice of the provisions of our anti-discrimination policy and are responsible for ensuring compliance with it when fulfilling their duties or representing Fast Parcel. Acts of discrimination or harassment on any of the unlawful grounds or failure to comply with this policy by our independent contractors and staff will result in disciplinary action. Acts of discrimination or harassment on any of the unlawful grounds by those acting on behalf of the Fast Parcel will lead to appropriate action, including termination of employment or services where appropriate. Acts of discrimination or harassment on any of the unlawful grounds by clients or requests by clients for us to carry out an act of discrimination or harassment on any of the unlawful grounds will lead to termination of our service agreement with them.


Complaints of discrimination

We will treat you seriously and, where appropriate, will take action regarding all complaints of discrimination or harassment on any of the unlawful grounds made by staff, clients, independent contractors or other third parties. All complaints will be investigated in accordance with our grievance or complaints procedure, and the complainant will be informed of the outcome. Fast UK Parcel prohibits retaliation against any individual who reports discrimination or harassment or participates in an investigation of such reports. Anyone found to have retaliated against or victimised someone for making a complaint or assisting in good faith with an investigation under this procedure will be subject to contract termination.





We will endeavour to fully and promptly answer any statutory questionnaires served on us under the provisions in the Equality Act 2010 and any similar or future legislation.


Monitoring and review

The policy will be monitored and reviewed on a regular basis (and in any event at least annually) to measure its progress and judge its effectiveness. In particular, we will record and consider the number and outcome of complaints of discrimination made by staff, clients, Independent contractors and other third parties and the details of any potentially unlawful grounds for discrimination involved in any disciplinary action taken against Independent contractors and staff. This information will be used to review the progress and impact of the Anti-Discrimination policy. Any changes required will be made and implemented.

bottom of page